I've been reminded recently of the dangers of not focussing on internal communications.
When an organization with a lot of things to be positively proud of stops communicating them to those on the inside terrible things happen.
People need a sense of pride in what they're doing, accomplishing. When organizational pride is removed or not fed people will go looking for that satisfaction. They will attempt to find it in individual or departmental sources, or any way they can.
Instead of pushing the whole ship forward they jump ship, grab a dinghy and start paddling.
Which do you think can go further though, a huge ship or one guy in a dinghy?
How do we convince people that the ship/process isn't a hindrance?
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Is it reasonable to assume that "we're all in this together," and therefore it's worth staying on the ship and helping each other? I'm thinking that the sinking dinghy is almost jsut a restatement of "siloes."
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