"A good thing about being an in-house designer is that once I built up a reputation, upper management began to trust my judgement. But there are still times when communication breaks down. I find that if I visually show them what they want and they can see that it doesn't work, then they tend to rely on and trust my opinion more. Unfortunately, that means more 'wasted' work on my end up front, but payoff later."
--Kimberly Conger
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